NexNow at the ConnectWise NW Connectors User Group

Our very own ConnectWise Guru Nathan Dufault attended the NW Connectors User Group in Seattle a few weeks ago.

As a veteran CW user, Nathan is always particularly interested in what’s coming next from a product update perspective. He reports:

I was excited to hear that  a “ticket owner” flag functionality has been added. With this, it will be possible to flag which of the assigned resources actually owns the ticket resolution, which presents a lot of new reporting opportunities.

Find Your Local UG

Do you attend your local ConnectWise UG? It’s not only an excellent introduction to advanced training topics, it’s also an opportunity to get together with other users to discuss challenges and come up with solutions.

We at NexNow have benefited a lot from these conversations. We’ve been inspired to build tools and create scripts, many of which are available right here on our blog.

Here’s where you can find a list of UGs and sign up for an event.

Looking for a ConnectWise-specific solution? We can help. Talk to us today.